

📉 The "80/20" Customer Fire: Grow by Shrinking
Pareto Optimization: Scaling is often about subtraction, not addition. Remove the friction to increase the speed.
Identify the clients who take up the most support time but pay the least, or negotiate the hardest. These are your "Growth Anchors."
List your bottom 3 clients today. Send them an email raising their prices by 50% for next quarter. They will either leave (saving your time) or pay (making it worth it).
